What We Deliver
Online reviews are the single most powerful trust signal for new patients evaluating dental practices. Before a prospective patient calls your front desk or clicks 'book now,' they've already read your Google reviews. A strong review profile doesn't just build trust — it directly improves your local SEO rankings, because Google rewards practices with consistent, high-quality reviews.
Reviews Hero is a customized review generation system that makes it effortless for satisfied patients to leave a review at exactly the right moment in their patient journey. Rather than hoping patients remember to leave a review on their own, we design a frictionless path that removes every barrier and meets patients where they are.
DMH monitors your reviews across platforms, responds professionally to every review (positive and negative), and helps you manage negative feedback with strategies that protect your reputation and demonstrate your commitment to patient care. Google Reviews are also integrated visibly on your website — so the social proof works even for visitors who haven't found you on Google yet.
Everything You Get
The Process
Review System Setup
Your custom review funnel is configured, Google Reviews are integrated directly on your website, and monitoring dashboards are activated across all relevant platforms.
Patient Journey Integration
Review request touchpoints are identified and mapped into your existing patient experience — so review generation happens naturally at the moments patients are most satisfied.
Ongoing Management
DMH monitors all incoming reviews, responds professionally on your behalf, and reports monthly on review growth, platform health, and overall reputation trajectory.
Common Questions
Can you help with negative reviews?
Yes. DMH monitors and responds to all reviews professionally. While negative reviews cannot be removed unless they violate platform policies, a thoughtful, empathetic response strategy minimizes their impact and demonstrates your commitment to patient care — which prospective patients notice.
How does the review funnel work?
Patients receive a prompted, frictionless path to leave a review at the right moment after their appointment. The system removes every barrier between a happy patient and a published Google review, making it as easy as a single tap.
Which review platforms do you focus on?
Primarily Google, which has the greatest impact on local SEO rankings and patient trust. We also monitor and manage Facebook reviews and any other platforms relevant to your specific market.
How many new reviews can I expect per month?
Results vary by practice volume and patient mix, but typically clients see a consistent and meaningful uptick in new Google reviews within the first 90 days of the system being active.
Related Services
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30 minutes with Ian Cantle. No pressure, no pitch — just an honest look at what's holding your practice back and a clear roadmap to fix it.
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