Security & Privacy Policy

We collect information that is necessary to deliver our marketing services and to communicate with you. This includes your name, practice name, email address, phone number, practice website URL, and the details you share during a discovery call or consultation.

When you submit a form, book a discovery call, or download our eBook, we collect the information you voluntarily provide. We also collect aggregated, non-identifying analytics about how visitors use our website.

We do not request or store sensitive patient health information (PHI). Dental Marketing Heroes provides marketing services — your practice remains the custodian of all patient health records.

We use the information you provide to deliver the marketing services you have engaged us for, to schedule and conduct discovery calls, to send you the resources you request, and to respond to your inquiries.

We may use your email to send you our newsletter or service updates if you have opted in. You can unsubscribe from any marketing email at any time using the link in every email we send.

We never sell your personal information to third parties. We share data only with the service providers who help us operate (for example, our calendar and form-tracking platforms) and only as necessary to deliver our services, under contracts that require them to protect your data.

All data transmitted through our systems is encrypted in transit using TLS and at rest using enterprise-grade encryption practices.

Access to your data is restricted to authorized team members who require it to deliver your services. We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction.

Our calendar booking and form-tracking integrations are provided through trusted, secure platforms that maintain their own industry-standard security and compliance programs.

We retain your information only for as long as necessary to provide our services, to comply with legal obligations, to resolve disputes, and to enforce our agreements.

When you end a service engagement, we will, at your request, delete or return your practice data within a reasonable period, subject to any legal retention requirements.

Form submissions and analytics data are retained only as long as needed to deliver and report on the services they relate to.

You have the right to request access to, correction of, or deletion of the personal information we hold about you. You may also request that we restrict or object to certain processing of your data.

You can unsubscribe from marketing emails at any time using the unsubscribe link in each email, or by contacting us directly.

To exercise any of these rights, contact us using the details below. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages so we can improve them.

Analytics data is aggregated and does not identify individual visitors. You can control cookies through your browser settings, though disabling them may affect some site functionality.

Conversion tracking is used to measure the effectiveness of our marketing and the services we deliver to clients, in accordance with applicable privacy laws.

If you have any questions about this Security & Privacy Policy or how we handle your data, please contact us.

Email: info@dentalmarketingheroes.com

Phone: (905) 251-8178

Address: 2524 Line 8, Bradford ON, L3Z 3P8

We will make every reasonable effort to resolve your privacy inquiry promptly and transparently.